Shipping & Delivery

At Abeni Lane, we prepare every order with care and attention.

UK Delivery

Standard Delivery: 3–5 working days

Delivery Cost: £3.95 (Free on orders over £30)

All orders are sent via tracked delivery. You’ll receive a tracking link as soon as your parcel leaves us.

Order Processing

We aim to dispatch orders within 1–2 working days of receiving them.

If you have any questions about your delivery, email us at hello@abenilane.com.

Returns & Refunds

We hope you love your Abeni Lane products. But if you change your mind, we’re happy to help.

Return Policy

We accept returns of unopened, unused products within 14 days of delivery.

For hygiene reasons, we cannot accept returns of skincare or supplements once they’ve been opened, unless the product is faulty.

How to Return an Item

1. Email hello@abenilane.com with your order number and reason for return. To help us process your claim promptly, please include clear photo or video evidence of the issue.

2. We’ll confirm the return address and instructions.

3. Once we receive your return, we’ll process your refund within 5–7 working days. Please note, we don’t offer exchanges, and so to receive a replacement or alternative item, you’ll need to place a new order and return the original for a refund.

Faulty or Incorrect Products

If your order arrives damaged or incorrect, please contact us immediately at hello@abenilane.com so we can put it right.

International Orders

Currently, we only ship within the UK. If you are outside the UK and would like to place an order, please contact us directly and we’ll do our best to help.

Questions?

For anything else, you can reach us at hello@abenilane.com. We’re here to make your Abeni Lane experience smooth and simple.